PRIVACY & INQUIRIES
Privacy & Inquiry Information
This page explains how information is handled when you use the Lintemed website to contact us or request a product quotation.
Last updated: 9 November 2026
Who operates this website
This website is operated by Zhuhai Linte Medical Instrument Co., Ltd. You can contact us at lintemed@lintemed.com about this website, your inquiry or the handling of your information.
Information you submit
Depending on the form you use, we ask for your name, company, business email address and country or region, together with information about your project. This may include the product category or appearance you select, available power and feature options, estimated quantity, destination market, accessory requests, branding and packaging requirements, and any additional notes you choose to provide.
Required fields are marked on each form. Optional fields help us understand your requirements, and you can leave them blank. Some questions appear only when they are relevant to your selected product or configuration.
These forms are for business and product inquiries. Please do not submit patient records, personal health information, payment card details or passwords.
How we use your inquiry
We use your business contact details and project information to respond to your request, discuss suitable product configurations, prepare a quotation and communicate with you about that inquiry.
A configuration submitted through the website describes the product you would like us to quote. The final model, available configuration, price and delivery arrangements are confirmed with the quotation.
Website records and email notifications
Submitted inquiries are stored as records in the website’s WordPress database. The inquiry forms are also configured to send an email notification containing the submitted information to our sales address, lintemed@lintemed.com.
Website records and email copies are separate. Deleting a record from the website database does not, by itself, delete a copy that has been delivered to an email inbox.
How inquiry records are kept
There is currently no fixed automatic deletion interval for inquiry records in the website database. These records remain stored until they are manually removed. Email copies are kept separately from the website database, and removing a website record does not remove those copies.
Website hosting and technical information
This website runs on WordPress.com. Automattic, the provider of WordPress.com, processes technical information in connection with its services, which may include IP addresses, browser and device information, referring pages and access times. The information processed depends on the services active on the website.
Automattic explains its handling of information about visitors to websites using its services in its Privacy Notice for Visitors to Our Users’ Sites. Its Cookie Policy provides further information about cookies used across its services.
Automattic visitor privacy notice
Spam protection
Our inquiry forms are configured to use Akismet spam protection, an Automattic service. Spam checks can involve processing information supplied in the form and technical information associated with the submission. Akismet provides further information about this processing in its privacy information.
Questions and privacy requests
If you have questions about the information associated with your inquiry, or would like to request access, correction or deletion, please email lintemed@lintemed.com. Include enough information to help us locate the relevant inquiry, such as the email address used to submit it and the approximate submission date.
Requests are handled subject to applicable obligations, including any requirements to retain particular records.